Knowledge Management

Knowledge Management creates the ideal opportunity to leverage all information and knowledge assets in an organization to achieve maximum efficiency in sharing and creating knowledge at all levels of the business without interfering with business operations.

Suritec offers every organization the opportunity to follow a modular and measurable approach to plan and implement a Knowledge Management (KM) Strategy. For this purpose, we designed the Knowledge Development Enterprise Program (KDEP). This is based on a socio-technological business solution to ensure that the strategic objectives of the business are achieved and that KM becomes embedded in the fibre of an organization. 

Knowledge Development Enterprise Program - KDEP

The KDEP program drives the KM strategy and process to facilitate the corporate strategy and to be an integeral part of it. This includes elements such as:

  • KM strategy development and implementation
  • KM readiness assessments and consulting
  • Development of collaborative systems and technologies
  • Development of KM management practices such as After Action Reviews (AAR), transfer of Best-Practices, Social Network Analysis, etc

Social Network Analysis - SNA

Suritec's leading SNA tools and consulting skills offer organizations avenues to investigate, measure and improve strategic KM efforts. This includes measurement of the extent of collaboration and knowledge sharing within organizations and communities as well as the identification of critical key points and personnel.

Communities of Practice - CoP

CoP's have emerged as one of the key KM practices to enhance organizational learning, knowledge sharing and innovation. We use our own action orientated methodology to advise organizations on the establishment, development and improvement of communities of practice which ensures the optimal development and protection of intellectual capital.

Change Management for Collaboration and Technology Acceptance

An integral part of the overall process is the Change Management program which focuses on the alignment of People, Processes and Information and the acceptance of technology within large scale implementations across all parts of the organization.


Please contact us for more information at mailto:info@suritec.co.za